eHosting DataFort (eHDF), the region’s leading managed hosting and cloud infrastructure services provider and member of TECOM Investments, has been chosen by Dubai Aluminium PJSC (DUBAL), which operates one of the largest single-site aluminium smelters in the world, to host its offsite Disaster Recovery (DR) and Business Continuity Management (BCM) service as a fall back option in the event of downtime or disruption.
DUBAL (an operating subsidiary of Emirates Global Aluminium or EGA) has a production capacity of more than one million tonnes per annum and serves over 325 customers in at least 60 countries worldwide. The organisation has huge ICT requirements, which are met by its in-house IT experts who manage a large IT infrastructure including an in-house data centre.
Given its massive operational requirements, maintaining business functionality during any potential crisis scenario is critical for DUBAL. The implications that any disruption could have on its long-term business growth prompted DUBAL to consider an off-site BCM and disaster recovery service. The company identified Enterprise Resource Planning (ERP) and email as the most critical applications for which a disaster recovery site at a third party data centre was imperative.
eHDF is providing DUBAL a disaster recovery site at its data centre along with managed services such as managed security services, network infrastructure and management services, monitoring services and systems management services. DUBAL’s ISO20000 compliant data centres required the security and services of a certified managed services company. eHDF adheres to international standards and best practices, and has been awarded several ISO certifications.
Disaster recovery and BCM services are high on every Chief Information Officer’s IT planning list. According to a recent BCM survey conducted by eHDF in collaboration with Continuity and Resilience, the Business Continuity Institute (BCI) and DNV GL Business Assurance, 22% of the respondents invest between $250,000 to $1m every year to implement and sustain their BCM program.
Ahmad M Almulla, Senior Vice President, Information Technology, said, “We are pleased to work with eHDF, who implemented a comprehensive disaster recovery and BCM solution as per our specifications, thus demonstrating a strong understanding of DUBAL’s requirements. Both the DUBAL and eHDF teams worked together seamlessly to achieve the defined objectives and even conducted live tests of the system to ensure everything is in place. eHDF’s technical competency has ensured smooth delivery of the solution.”
Yasser Zeineldin, CEO of eHosting DataFort, said, “We appreciate the trust that DUBAL has placed in us. As an experienced service provider for BCM and disaster recovery services, we have seen a significant demand for disaster recovery services over the last few years. It is imperative for organisations to have a backup plan in place to cope with any incidents that can impact their bottom line.”
With world-class data centres, resilient and scalable infrastructure and round-the-clock managed operations, eHosting DataFort has established itself as a market leader in the field of managed hosting, Disaster Recovery and cloud infrastructure services.
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