In his new post as Head of Distribution, Zainal will be responsible of the branches network, operations and day to day process.
Shaker Fareed Zainal is an experienced banker with 13 years in the banking and finance industry. Prior to joining Mashreq, he held the post of Head of Branches and Corporate Customer Service in HSBC, where he overlooked customer interaction and the level of service provided to them.
“I am very pleased to join Mashreq. This is a great opportunity to be part of an organization that is rooted with values and yet keeping up with pace to offer customers the best financial practices to accommodate their requirements,” Zainal said.
“I certainly look forward to carry out the bank’s strategy and implement the same with my extensive learning, thus achieve the overall goal set,” he added.
Zainal held various managerial positions in HSBC such as Regional Head of Operations, Head of Distribution and Direct Banking, Network Service Manager, Regional Call Centre Manager and Head Corporate Customer Services amongst others.
Zainal holds Bachelors of Accounting from the UAE University.
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