The National Commercial Bank (NCB) announced that 31 branches will be operating during Eid al-fitr vacation to serve customers through the Kingdom. All technnical and workforce preparations were completed to ensure non-stop services, especially the ATMs. The Eid vacation will start by the end of the working day on Thursday 24/07/2014 to Saturday 02/08/2014 end of day.
Saad Al-Abadli, Head of Branch Banking Division at NCB, answered a question on NCB preparations for Eid al-Fitr saying: “There are 2400 ATMs, 31 branches through the Kingdom, in addition to the airport branches in Jeddah, Riyadh, Dammam, Medina and Abha will be operating during the vacation. These are supported by our alternative electronic channels. The customers can avail 19800 POSs operating around the clock in all retail shops through the kindgom.”
“This reflects our approch to provide our customers with best services and comes in the context of our continous efforts to make our products and services accessible to all segments of customers everywhere in the Kingdom.” Al-Abdali added.
The 31 branches opening in Eid al-Fitr are: Airport Road & Al Higrah Branches in Medina, Al Zaher & Rusaifa branches in Makkah; Sultana branch Buraidah; Prince Fahd bin Sultan branch in Tabuk; North Medina Road, Sharafiia, Al Iskan branches in Jeddah; Bustan branch in Khobar; Prince Talal Road branch in Al Ahsaa; Al Faisaleyah Faisaliyya branch in Dammam; Mahayil branch in Aseer; Bisha, Al Noman branches in Khamis Mushayt; New King Abdulaziz Road branch in Najran; Al Shohada branch in Taif; Rahwat Al Bar branch in Baha; Jizan Corniche branch in Jizan; Al Malaz, Al Olaya, Al Orouba, University St. branches in Riyadh; Corporate Service Center in Al Balad Mall, Jeddah; Corporate Service Center in University St. in Riyadh; and Corporate Service Center in Dammam.
The working hours for operating branches for Sunday 29/09/1435AH corresponding to 27 July 2014: from 10 am to 4 pm. Working hours during Eid vacation (from Tuesday to Thursday) 2-4 Shawwal 1435AH corresponding to 29-31 July 2014: from 10 am to 12 pm. Our branches in the international airports (King Fahad International Airport, King Abdulaziz International Airport, King Khaled International Airport and Prince Mohamed bin Abdulaziz International Airport) are operating 24/7. In addition to Abha Airport branch which operates from 08:00 am to 10:00 pm.
Al-Abdali added: “Based on our experience from previous years, the expected transactions during this Eid vacation are estimated at 6 million transaction, i.e. 11% increase compared to previous year.”
Additional services including AlAhli Phone Banking, AlAhli Mobile, AlAhli Online channels which allow customers to make all transactions, such as transfer between accounts, balance inquiry and SADAD services.
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