Citibank Bahrain today announced that it has won the “Best Consumer Internet Bank” and the “Best Corporate/Institutional Internet Bank” awards in the first round of Global Finance magazine’s awards for the 2014 Best Internet Banks in the Middle East and Africa.
This is the third year Citibank Bahrain wins the “Best Consumer Internet Bank” award after winning the same in 2011 and 2013. As for the “Best Corporate/Institutional Internet Bank” award, Citi Bahrain was named the winner for the second year in a row as it has won the same in 2013.
“We are delighted about these awards and we continually strive to deliver world-class digital solutions to our customer in the region”, said Mazin Manna, Chief Executive Officer of Citi Bahrain. “’These awards recognize the progress we are making in this area and our ongoing commitment to becoming the world’s leading digital bank”, he added.
In regional and country categories in Global Finance magazine’s 2014 World’s Best Corporate/Institutional and Consumer Internet Banks competition for the Middle East and North Africa region, Citi has won a total of 14 awards.
Country winners for Citi include branches in Algeria, Kuwait, Morocco, Qatar, Tunisia and the United Arab Emirates who won Best Corporate/Institutional Internet Bank Awards in their respective markets while Egypt won Best Consumer Internet Bank award. Citi also won in many regional subcategories for Best Investment Management Services, Best Web Site Design, Best in Mobile Banking, Best in Social Media and Best Mobile Banking App.
“Citi has put considerable resources into its digital development to ensure that the online platforms are functional and cutting edge. These wins for the franchise clearly show that we are on the right track in providing our clients with efficient online banking services’’, said Navneet Kampani, Head of Consumer Banking at Citi Bahrain.
Winners are chosen among entries evaluated by a world-class panel of judges at Infosys. Global Finance editors are responsible for the final selection of winners in the First Round.
Winning banks are selected based on the following criteria: strength of strategy for attracting and servicing online customers, success in getting clients to use web offerings, growth of online customers, breadth of product offerings, evidence of tangible benefits gained from Internet initiatives, and web site design and functionality.
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