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With customer service and customer care issues becoming ever more critical to an organisations future prospects, the forum represents an ideal opportunity for regional government and corporates alike to sharpen their customer interaction initiatives.
“Regional companies are transforming their business practices to reflect the world-wide shift towards customer service-driven business processes”, according to Dominick Keenaghan, President of show organisers INSIGHTS. “To date, the trend has been slow to gain …Read full article » United Arab Emirates: Wednesday, November 28 - 2001 @ 10:11
Featuring a “where to begin” keynote by Middle East Call Centre
Manager of the Year, Ahmed Tahlak of Emirates Airlines, the show promises to be the most useful and helpful for new call centre start-ups …