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    World’s No 1 call centre management seminar to be delivered in Dubai

    With customer service and customer care issues becoming ever more critical to an organisations future prospects, the forum represents an ideal opportunity for regional government and corporates alike to sharpen their customer interaction initiatives.

    According …

    Read full article » United Arab Emirates: Thursday, March 07 - 2002 @ 10:38
  • ein

    Regional companies in rush to adopt customer contact strategies

    “Regional companies are transforming their business practices to reflect the world-wide shift towards customer service-driven business processes”, according to Dominick Keenaghan, President of show organisers INSIGHTS. “To date, the trend has been slow to gain …

    Read full article » United Arab Emirates: Wednesday, November 28 - 2001 @ 10:11
  • ein

    Call Centres take centre stage

    Featuring a “where to begin” keynote by Middle East Call Centre
    Manager of the Year, Ahmed Tahlak of Emirates Airlines, the show promises to be the most useful and helpful for new call centre start-ups …

    Read full article » United Arab Emirates: Thursday, November 08 - 2001 @ 09:55

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