Founding members ITi (Zayed University’s Institute of Technological Innovation) and CA, one of the world’s largest software management companies, had announced their intent to collaborate on establishing such a chapter in November 2005.
Adhering to …Read full article » United Arab Emirates: Monday, June 05 - 2006 @ 14:45
The forum took place on June 11th at Dubai Media City, whereby in-depth discussions were given on ITIL V3; its main features, and how the new model differs from the previous V2 framework.
ITIL forges …Read full article » United Arab Emirates: Sunday, June 24 - 2007 @ 12:45
Pink Elephant has a 14 year history of presenting its IT Service Management Conference and Exhibition annually in North America.
The conference promotes excellence in IT Management best practices and features case studies and …Read full article » United Arab Emirates: Sunday, January 17 - 2010 @ 16:24
The two books, ‘Introduction to ITIL’ and ‘Foundations of IT Service Management’ are the official publications of itSMF and training books for the IT Infrastructure Library (ITIL) Foundation Certification.
ITIL is a customizable framework outlining …Read full article » United Arab Emirates: Tuesday, January 16 - 2007 @ 14:50
Already a devoted Unlimited Member of itSMF International, Diyar United Company (DUC) has heightened their already continued commitment to information technology service management (ITSM) best practices with their enthusiastic announcement that they will sponsor itSMF …Read full article » United Arab Emirates: Thursday, October 25 - 2007 @ 11:27