Installation has been completed and Yemenia already began using the System in February 2007.
Crane FF System is an Airline Loyalty Management Software which brings rich functionality, high technology and cost effectiveness. CRANE Frequent Flyer …Read full article » Yemen: Thursday, July 26 - 2007 @ 10:40
This is a part of a series of upgrading of the current systems at Saudi. With continues investment and commitment to technology, customer service, human resources and innovation, Saudi Arabian Airlines prepares to soar to …Read full article » Saudi Arabia: Tuesday, October 09 - 2007 @ 16:24
This agreement aims to raise customer satisfaction levels and improve the effectiveness and efficiency of the Customer Relations Section at Royal Jordanian.
Installation is targeted for the first week of August. Implementing CRANE 4C is …Read full article » Jordan: Tuesday, June 05 - 2007 @ 15:26
The new CRANE 4C System is designed to automate Qatar Airways’ day-to-day operations – mainly to deal with the management of customer complaints. Other features include managing inquiries, analysing data, reporting on problems, volumes and …Read full article » Qatar: Tuesday, September 26 - 2006 @ 14:59
CRANE 4C Customer Contact Center/ Customer Relations System will be integrated with Hitit’s CRANE Frequent Flyer System to provide a complete view of a customer in contact with the airline.
With this software, Gulf Air …Read full article » Bahrain: Saturday, February 16 - 2008 @ 09:41
The software enables the airline to improve customer service and create a solid foundation for its Frequent Flyer Programme. Gulf Air will be migrated to CRANE FF System before the end of 2007.
“This is a …Read full article » Bahrain: Wednesday, July 25 - 2007 @ 16:30
At the core of the program’s creation is the absence of uncompromising restrictions traditionally associated with existing loyalty schemes, replaced instead with a flexible range of features and services designed to cater to public demand. …Read full article » United Arab Emirates: Tuesday, September 12 - 2006 @ 15:26
The software enables the airline to improve customer service and create a solid foundation for its EgyptAir Loyalty Program.
CRANE FF System developed by HITIT was selected from a number of software systems because of …Read full article » Egypt: Tuesday, June 27 - 2006 @ 13:39