Held under the UAE Government Service Excellence Programme, the workshop comes as part of the Service Excellence and Mystery Shopper initiative, which was launched last April in line with the federal government strategy to enhance …Read full article » United Arab Emirates: Wednesday, June 18 - 2008 @ 15:29
The lecture included a presentation about the achievements of Dubai Government Excellence Program ever since its launch ten years ago, and its impact on the performance level of the governmental departments of Dubai.
The presenter, HE …Read full article » United Arab Emirates: Monday, September 08 - 2008 @ 15:56
As part of its continuous efforts to implement the Dubai Government strategy 2015, the Dubai Government Excellence Program has organized a workshop to discuss the mechanism of implementing the unified e-customer complaint system across Dubai …Read full article » United Arab Emirates: Monday, May 12 - 2008 @ 09:32
The three-day EFQM forum titled ‘High Performing Organizations was held in the Greek capital, Athens.
An annual prestigious event for business excellence in which over 800 business leaders congregate to learn, interact and network, the …Read full article » United Arab Emirates: Monday, October 08 - 2007 @ 14:25
Addressing the audience, Sheikh Maktoum Bin Mohammed bin Rashid Al Maktoum; Dubai Deputy Ruler; highlighted that the key objective of the program is to promote excellence in the government sector.
He went on to pledge that …Read full article » United Arab Emirates: Wednesday, April 29 - 2009 @ 16:02
The visit was in the framework of the UAE-Malaysian existing cooperation and the Malaysian government’s desire to get acquainted with the methods and strategies pursued by Dubai to enhance work performance at local government departments …Read full article » United Arab Emirates: Sunday, February 17 - 2008 @ 16:56
The event was attended by a gathering of VIPs, department directors, government officials and key figures of the local community.
In a speech outlining the key landmarks of an action plan aimed at further developing …Read full article » United Arab Emirates: Tuesday, April 18 - 2006 @ 08:34
The session was addressed by Ahmad Bin Byat, Secretary General of the Executive Council, Salem Khamees Al Shaer, Director of Dubai e-government, and Ahmad Nuseirat, General Coordinator of Dubai Government Excellence Programme.
The workshop was organised …Read full article » United Arab Emirates: Monday, April 09 - 2007 @ 11:52
Under the supervision of Dubai’s Executive Council, the system will drive improvements to the quality of government services by providing a unified mechanism that efficiently handles customer complaints.
In its first phase, the customer complaints system …Read full article » United Arab Emirates: Thursday, March 22 - 2007 @ 16:27
The first day of the symposium which is being held from 25th-27th May, included 5 workshops: ‘Leadership and the ways through which the organizational mission can be enhanced’, ‘Methods of improving policies and strategies’, ‘Human …Read full article » United Arab Emirates: Wednesday, May 26 - 2004 @ 11:09