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Telecommunications firms in the Gulf region must rebalance their approach towards customer experience to stay profitable in a rapidly changing business environment, according to a paper by Kinetic BPO.
The outsourcing and offshoring specialist believes that …Read full article » Middle East: Wednesday, October 02 - 2013 @ 00:00
The 2013 Norton Report, released today, also indicates that the average cost per victim has reduced by 24 percent in the UAE over the past year, bucking the worldwide trend. Between July 4 and August …Read full article » United Arab Emirates: Wednesday, October 02 - 2013 @ 00:00
After serving Al-Futtaim’s Engineering and Technologies Division as group director of electronics, Vishesh Bhatia returned to Jumbo Electronics Company Ltd to take the helm.
He had occupied the role of COO in the early noughties …Read full article » Middle East: Wednesday, October 02 - 2013 @ 00:00
The announcement was made at the first Annual Health Care Event, held by the ABC last week in Dubai, in a keynote speech on the industry delivered by Al Murshidi.
“Outpatient and inpatient markets are expected …Read full article » Middle East: Tuesday, October 01 - 2013 @ 00:00
Its general insurance business is divided into regions, such as Europe, Latin America and so on, says head of communications at Zurich Insurance MEA, Sean McAllister.
“The general insurance (GI) business in MEA and …Read full article » Middle East: Tuesday, October 01 - 2013 @ 00:00
Five more companies have been rated among the best SMEs to work for by GPTW, which is the regional arm of the global research and management consultancy that recognises best …Read full article » United Arab Emirates: Tuesday, October 01 - 2013 @ 00:00
The social network claims that approximately half of all users are Facebook-obsessed, since 28 million Mena residents are daily active users. The increased level of engagement is also a massive boon for advertisers, according to …Read full article » Middle East: Tuesday, October 01 - 2013 @ 00:00
In a move to swell the emirate’s supply of three- and four-star hotels, His Excellency Helal Saeed Almarri, director-general of Dubai Department of Tourism and Commerce Marketing (DTCM), announced that eligible hotels will be granted …Read full article » United Arab Emirates: Monday, September 30 - 2013 @ 00:00
Update: Souq.com’s own tablet a strong option for those on a budget
With hundreds of tablet options now available, Souq.com made a bold choice in making their foray into the market. AMEinfo got its hands on …Read full article » Middle East: Monday, September 30 - 2013 @ 00:00
Middle East hotel guests are increasingly connected. Approximately 65 per cent of global travelers take their smartphones and 54 per cent take their computers with them, according to a recent survey from VISA. To integrate …Read full article » Middle East: Sunday, September 29 - 2013 @ 00:00