With the enormous rise in constuction and real estate development in the Middle East, there is a clear requirement for maintaining safety standards in existing and upcoming projects.
Organized by Ethos Consultancy, NICEIC will be holding …Read full article » United Arab Emirates: Sunday, September 11 - 2005 @ 14:54
Robert Keay, Managing Director of Ethos Consultancy Dubai, believes it is a great recognition of the company’s commitment to achieving customer service excellence.
He further adds
“This is a great honor for my company to …Read full article » United Arab Emirates: Wednesday, May 21 - 2008 @ 12:27
It is the first money exchange company in the Middle East to be certified against the international benchmark set by The International Standard for Service Excellence (TISSE2012).
TISSE2012 is developed and owned by London-based The International …Read full article » United Arab Emirates: Monday, February 11 - 2013 @ 14:25
Customer Service Week, which has been running in mature service quality markets since 1988, is a one week celebration of customer service and a discussion of service quality issues that are challenging organisations across the …Read full article » United Arab Emirates: Wednesday, April 21 - 2010 @ 14:58
Participating organisations span across many sectors and include the likes of: Al Noor Hospital, Sheraton Hotel Deira, Chartis MEMSA Insurance, Dubai Duty Free, DP World, Better Homes, Abu Dhabi Ports Company, DU, Paris Group, Apparel …Read full article » United Arab Emirates: Tuesday, May 04 - 2010 @ 15:43
Seven Islamic banks were included in this year’s study which tested the service quality performance of 27 banks across the UAE. Five of the seven Islamic banks included claimed a place within the top 10 …Read full article » United Arab Emirates: Wednesday, January 06 - 2010 @ 15:00
Ethos Consultancy specialises in providing bespoke service measurement, such as, mystery shopping and customer satisfaction solutions, and training services to private and government departments around the region and has developed radically innovative methods for measuring …Read full article » United Arab Emirates: Tuesday, November 11 - 2008 @ 13:10
The feedback management solution can also be made accessible through a corporate intranet or linked from an organisation’s website and has multilingual capabilities. As a result, Jawebny will help organisations to promote transparency and develop …Read full article » United Arab Emirates: Sunday, March 13 - 2011 @ 14:12
With an impressive portfolio of customer service products, the new addition to Ethos Consultancy benchmarking tools is designed to provide organisations within government and private sectors, an access to international benchmarking information on service quality. …Read full article » United Arab Emirates: Monday, January 12 - 2009 @ 15:28
The Summit kicked started the event on the 5th of December with ADCB’s Senior Vice president, Nilanjan Ray, delivering the welcome speech. From there on the summit featured keynote speakers from in and around the …Read full article » United Arab Emirates: Thursday, December 06 - 2012 @ 10:32