Abu Dhabi Islamic Bank (ADIB), a top-tier Islamic financial services institution, has been named “Best Islamic Bank in the UAE” at The Banker 2014 awards for Islamic banks, in recognition of its rapid growth and high quality customer service.
The awards took into account the level of innovation achieved by nominated banks, as well as growth above and beyond the performance of the industry as a whole. They recognise the contribution made by smaller banks as well as emerging heavyweights, together with institutions that are already of significant size and successfully established in their respective markets. The awards also reward pioneering and ambitious banks that are pushing forward the frontiers of sharia compliant finance around the world.
Commenting on ADIB’s award, Tirad Al-Mahmoud, CEO of ADIB said: “Our continued growth is of course important to us and our stakeholders, but awards such as this give us something else. They show that we are on the right path, not only in the UAE, but also in the other countries in which we operate. We have made great progress in recent years in our offering, performance and customer service, which is measured not only by results but also by the increase of customer numbers (14% during 2013 in the UAE) and the growth of the overall organisation, being enhanced this year with the acquisition of Barclay’s retail assets in the UAE, which will help us grow our expatriate customer segment.”
He added: “As recent research which ADIB has commissioned in 5 different countries including the UAE has shown, customers are looking for the kind of services we aim to offer, namely customer-friendly language and simple banking; having the customers’ interests in mind; keeping promises; acting in an ethical manner and being transparent in all dealings.”
ADIB’s latest award follows a number of others that the bank has won recently, namely “Best Islamic Bank in the Middle East” and “Best Islamic Bank in the UAE” by Euromoney magazine and “Best Islamic Bank in the UAE” and “Syndicated Deal of the Year” by Islamic Financial News. Earlier this year ADIB was also awarded “Best Islamic Bank in the UAE” for the fifth year in a row by EMEA Finance magazine.
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Monday, June 16- 2014 @ 13:39 UAE local time (GMT+4) Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of Mediaquest FZ LLC.