Conceived and developed by Airbus engineers and customer services experts in maintenance, AIRMAN is an innovative software package that provides three major and unique features to airlines’ on-line and night check maintenance operators on the ground.
First, real time receipt and management of on-board maintenance system messages through the ACARS/ATSU* allows mechanics to prepare a maintenance action while the aircraft is still in-flight. Second, AIRMAN provides easy access to all information connected with an aircraft maintenance message and offers troubleshooting advice for mechanics on-line. Third, for each aircraft in the fleet, AIRMAN provides a daily task list of preventive maintenance measures. These actions can then be performed at night check or added to the next scheduled maintenance visit, thus significantly reducing unscheduled actions and the risk of flight delays or cancellations.
“I am delighted that these esteemed customers have signed up for AIRMAN,” said Patrick Gavin, Executive Vice President Customer Services. “This tool will provide Emirates and Austria Airlines with a simple means to operate real time, optimised maintenance activities and aircraft technical follow-up on their whole fleets.”
In only four months since its launch, AIRMAN has attracted five airline customers: Finnair, Air France, JetBlue Airways, and now, Emirates and Austrian Airlines.
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