Through standardized organizational structure and procedures, clear and transparent responsibilities, optimized information flow, monitoring tools and continuous improvement practices customers benefit from improved customer service in sales and after sales.
Speaking about the certification, Mr. K. Rajaram, C.E.O, Al Nabooda Automobiles, said “This achievement bears testimony to the fact that we live up to our mission of re-defining excellence in vehicle ownership. It is our constant endeavor to surpass our own high standards of performance, quality and commitment“.
The process started in December 2010 with the implementation of Volkswagen Group Standard recommended processes, practices and requirements in Sales and Service divisions of the Audi and Volkswagen operations at Al Nabooda Automobiles in Dubai. The final audit conducted by a Volkswagen Group certified auditor, authorized by TUV, and was preceded by 3 internal audits.
Established in 1976 as a part of Khalifa Juma Al Nabooda Group, Al Nabooda Automobiles LLC is the authorized dealer in Dubai and Northern Emirates for Audi and Volkswagen. As exclusive distributors for these coveted automobile marques, Al Nabooda offers customers a range of products and services that match the professionalism of the companies they represent.
Established in 1976 as a part of Khalifa Juma Al Nabooda group, Al Nabooda Automobiles LLC is the authorised dealer in Dubai and Northern Emirates for Audi, Porsche and Volkwagen. As exclusive distributors for these coveted automobile marques, Al Nabooda offers customers a range of products and services that match the professionalism of the companies they represent.
Five luxurious showrooms set up at locations in Dubai, Sharjah and Fujairah put customers in the driving seat. Al Nabooda Automobiles is an acknowledged leader in its field. Specialized service; a skilled, highly trained workforce; professional management and a renewed commitment to constantly improve the standards of service form the cornerstones of the company. The company’s enviable reputation originates from its constant drive to surpass its own high standards of performance, quality and commitment. It is this reputation that is behind Al Nabooda’s phenomenal growth during the past few years.
Monday, October 17- 2011 @ 14:27 UAE local time (GMT+4) Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of Mediaquest FZ LLC.