The workshop, entitled “Technical Documentation in Software Development” was held from February 21 -23 and focused mainly on the software manuals (user manual, administrator manual) and product descriptions that are sent with the software to local and international customers.
With the end goal being to market Lebanese software particularly in Europe, this workshop represented just one activity in the ALSI-ELCIM agenda, which was formulated three years ago. Their plan of action entails overall objectives for the industry such as analyzing and improving local companies’ qualifications, exploring EU markets with the highest potential for Lebanese software companies, and organizing match making business missions in Europe.
According to ALSI President Mr. Joe Abi Aad, Lebanese software companies need to make more effort in order to improve the level of technical documentation. “Most of the time documentation is produced in an ad hoc manner, without clear references to international standards, which could deter the success of the software.”
Stressing further on the importance of the workshop, Mr. Abi Aad explained that “most international partners ask for samples of documentation, an important criteria to evaluate the global quality of our production”
Mr. Abi Aad added that ALSI and ELCIM hope to conclude the workshop with CEOs committing to integrate documentation as an essential ingredient in software development.
ELCIM Director Mr. Raja Habre described the workshop as a platform for participants to test documentation of their own and that of others. “In the practical part of the workshop, the participants will have the opportunity to analyze, evaluate and discuss selected documentation projects. The participants are also invited to submit appropriate samples of their current documentation work, to be discussed in the workshop.”
Mr. Habre also discussed the type of competition Lebanese developers will be facing abroad. “By producing reliable products for local and international clients, Lebanese companies are strengthening themselves against the international competition on the European market, mainly Asian software developers. A lot of work has to be done and gaining support from ELCIM renders the Lebanese companies a strong branding image among European software developers.”
Asked about where the Lebanese software industry currently stands and where it’s heading, Mr. Abi Aad replied: “The Lebanese software industry has excellent prospects, especially with the scarce software development resources in Europe and the USA nowadays. ALSI members are currently building structured partnerships capable of addressing the near-shore software development needs of European countries. The idea is to create common teams, processes and marketing tools.”
Wednesday, February 21- 2007 @ 16:17 UAE local time (GMT+4) Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of Mediaquest FZ LLC.