As part of the agreement, Ericsson has provided business transformation consultancy services and systems integration services that have resulted in new offerings for Asiacell subscribers.
CBiO gives Asiacell the flexibility required to deliver innovative cross-service bundles and packages that meet their subscribers’ expectations of convenience and simplicity.
Subscribers are therefore able to enjoy a wide range of services and greater control over how they pay for services, with a clear breakdown of what they are paying for as well real-time charging and spending control.
“As a leading operator offering nationwide coverage in Iraq, we consider it our duty to ensure that the more than 10.5 million subscribers who have put their trust in us are provided with the best possible communication services and a wide range of offerings,” said Mohamed Baban, Aciacell CTO. “By utilizing CBiO we have ensured that we are able to continue to offer our customers these flexible and innovative services while maintaining transparent billing,” he added.
Ericsson’s solution combines industry-leading expertise, experiences and charging and billing products with the company’s extensive knowledge of pre-paid and post-paid markets. The result is a solution that allows operators to provide a wide range of packages and services to subscribers, while maintaining simple billing and control.
“Customers expect transparency, flexibility and a customized experience from their operators and Asiacell’s ability to provide this kind of service will contribute immensely to customer loyalty,” said Anders Lindblad, President of Ericsson Middle East Region. “Together with Asiacell, we realized the importance of a business transformation approach to create an end-to-end real-time revenue management environment. The solution provides the flexibility needed to deliver multiservice offerings that meet customer expectations of convenience and simplicity,” he added.
Ericsson’s partnership with Asiacell began last year when the two companies signed the initial three-year agreement. The Iraq-based operator is a leading provider of mobile telecommunications services in the country. Asiacell was the first mobile telecommunications provider in Iraq to achieve nationwide coverage, offering its services across all of Iraq’s 18 governorates – including the national capital Baghdad and all other major Iraqi cities.
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