Today a panel comprising the GCC ICT leaders was held under the title “How to Overcome eGovernment Challenges”. The panel was chaired by Mr. Richard Kerby, Senior Inter-Regional Advisor on eGovernment, UNDESA; and included Engineer Ahmad Al-Kuwari, i-Gov Program Manager at ictQATAR, H.E Ali Mohamed Al-Shuraidah, Director General of the Central Agency for Information Technology in Kuwait, and Dr. Salim Sultan Al-Ruzaiki, CEO of Information Technology Authority in Oman.
Before the Panel, Al-Kuwari gave a presentation on the i-Gov program, including 54 projects that were launched in 2007, where he explained the strategy and objectives of the program, what the program has achieved and what it is expected to be achieved in the future.
“The program aims to enhance services provided to targeted categories including individuals, businesses and government sectors, improve internal quality in government entities, and enhance transparency and administrative framework”
Copies of the i-Gov whitepaper were distributed to the participants during the presentation who were eagerly interested to know Qatar’s current and future plans for integrated eGovernment services.
Other presentations focused on the challenges facing the eGovernment projects across the GCC counties such as lack of skilled resources in leadership and project management, variance in the level of readiness between government entities, lack of buy-in from middle management, internet penetration, resistance to change, and awareness.
Solutions to these challenges can include specialized training, in-house implementation of the e-government projects with local resources involvement, improving IT infrastructure in needy organizations, early involvement of middle management to secure buy-in, incentive and rewards, providing free internet, and collecting baseline indicators to measure progress.
Wednesday, December 23- 2009 @ 9:53 UAE local time (GMT+4) Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of Mediaquest FZ LLC.