The implementation will see IFS working closely alongside Zawawi Business Machines (ZBM) to deploy IFS state-of-the-art customized ERP solution especially designed for energy and utility companies at MISC in Oman.
The IFS ERP solution boasts advanced functionalities enabling MISC to effectively manage a multitude of critical business processes including Finance, Asset Management, HR, Payroll, Supply Chain, Customer billing and projects.
MISC also wanted an ERP solution that maximized the performance of their assets hence the IFS solution chosen also encompassed essential asset management and maintenance elements. With the completion of this solution deployment, MISC will be able to maintain a more competitive edge through reduced investment costs as a result of enhanced asset utilization and network reliability by having timely access to all relevant data.
“IFS ERP solutions boast flexible and scalable functionalities and will equip us with the necessary tools to simplify and integrate our business processes,” said M.G. Premanand, Financial Controller, Majis Industrial Services Company S.A.O.C.
“We wanted a partner whose ERP solutions boast strong enterprise asset management, service management as well as business intelligence functionalities as these are important for our company to grow and maintain a competitive edge in an increasingly challenging environment,” Premanand added.
Ian Fleming, Managing Director, IFS, Middle East, Africa & South Asia commented on this partnership:
“We have worked closely with a number of enterprise businesses in Oman for a few years now and have gained a thorough insight and understanding of the nature of their IT demands.”
“MISC is the first Utility customer in the GCC to implement our Utilities solution. Our Utilities ERP solutions have been deployed at over 140 organizations around the world and MISC will be the first Utility customer in the GCC to benefit from our industry expertise in this field. We are delighted to work with MISC and we are confident that our solutions will help them to achieve their growth plans in record time,” he added.
IFS has a strong track record and history in the utility industry world-wide and hence have an in-depth understanding of MISC specific needs.
In keeping with IFS policy of minimizing disruptions to business workflow, it was important that the new ERP solution implementation went ahead seamlessly at the customer’s site. The implementation plan was broken into a number of different phases, allowing for a shorter time-frame for ROI for the customer and also reduced risks versus a “big-bang” implementation.
MISC is a Government of Oman owned company currently providing chlorinated sea water for industrial cooling applications, with future plans to engage in providing process water, potable water, sanitary waste water collection and treated industrial waste water collection services.
The energy and utilities industries are key to IFS where it has more than 140 customers involved in power generation, transmission & distribution and water & sewage. These include the world’s largest hydropower plant, Three Gorges (P. R. China), nuclear power plants OKG (Sweden), PBMR (South Africa) and Qinshan (P. R. China), grid operators such as Svenska Kraftnät (Sweden), Statnett (Norway) and TenneT (The Netherlands) as well as distributors such as Vattenfall (Sweden), Fortum (Sweden), and Hafslund Energi (Norway). Reliable and safe Asset management and workforce management are critical processes in the energy and utility industry, to which IFS has provided solutions for more than 20 years.
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