This young dynamic company has already become the talk of the town after its official announcement during the time of the Arabian Travel Market where the CEO of InnSpire Mr Martin Chevalley has flown in from Sweden to give live hotel demonstrations.
Martin Chevalley, CEO of InnSpire, says, “Officially launching and announcing InnSpire during the Arabian Travel Market was perfect timing for us and for our clients. Many of the hotels from the GCC wanted to meet, and working around the event proved to be a great opportunity where we could all meet in one central point. We wanted to ground ourselves in the Middle East first by rolling out at least a few projects before officially announcing our presence.”
InnSpire Intelligent Hotel Solutions hosted a private soft launch at the Swedish Trade Council earlier, attracting a number of large hospitality businesses. InnSpire is recognized as an Intelligent Hotel Solution and has been designed to dramatically enhance the guests’ experience within the selected business functionality using their television screen and the guests’ own hand held devices, such as smart phones and tablets.
Guests benefit from the latest technology and the best in digital entertainment, social media and technological advancements including the latest web based entertainment, music, fun Android games, and TV or IPTV-channels. For example, guests can be anywhere in the hotel, from their room to the poolside and still use the InnSpire system via their own handheld device. The ‘Any screen’ concept, allows guests to use any device of choice, such as an iPhone, iPad, or Android device or the in-room TV to connect to all hotel facilities. Guests can order their room service, book their laundry, book SPAs, arrange a taxi or pickup or even buy gifts simply with a few clicks. All this is achieved without any downloads or “Apps”.
Research has shown that in-room entertainment is one of the most important factors when guests are selecting their hotel. There has never been a better time to cash in on the latest music or games as a lead for a promotion in a hotel in order to generate public awareness, occupancy and more importantly, increase in-room spend. 62% of business travellers said that the quality of the in-room entertainment influenced their perception and experience of a hotel.
Martin Chevalley said, “We believe that the hotel of the future will be embracing technology of this kind. Current hotel in-room systems are old and outdated and more times then not prove expensive to run and are difficult to integrate with other operational systems. With InnSpire you can really work to enhance the customers experience from the time they walk into the hotel to the time they check out. The InnSpire system brings the hotels assets to life, it is an eco friendly solution as it is server free and provides the ability for the property to reduce costs. The Sales, Entertainment and Analytics that form the fundamentals of the InnSpire system allow a hotel to showcase their wonderful property while driving additional revenues and capturing data that can prove valuable when looking at customers purchasing patterns.”
As well as the basic hotel amenities InnSpire has integrated social media to the guest experience. The guest has the ability to link information and images on to their own social media pages on Facebook, LinkedIn, Google+ and more. For example, guests can “like” the hotel on a social media application like Facebook and the hotel is automatically visible to the whole network, bringing a whole new connected experience for hotel businesses.
InnSpire have already built a strong brand recognition amongst a number of prominent hotels in Europe, such as the trendy Hotel Bloom! in Belgium, the modern Clarion Hotel Stockholm in Sweden, the classic Crown Plaza – Le Palace in Beglium, and are already in execution with hotels in Dubai that are due to be announced later this year. As Martin Chevalley CEO has stated, they firmly stand by the vision of “Hotel of the Future’ and see InnSpire positioned as an integral part of this innovative change for the hospitality industry.
Rogier Hurkmans from Crown Plaza Brussels – Le Palace says, “At the time of modernizing our hotel many factors were taken into consideration to enhance the guest experience. The opportunity to integrate InnSpire presented itself and was a perfect fit for the Crown Plaza Brussels – Le Palace project. We are delighted to have partnered with such a dynamic company that offers a state of the art solution and is assisting us in revolutionizing the way we interact with our guests. For our guests it has become easy to book a table at the restaurant to ordering a drink from their handheld device without moving or having to locate a waiter to even tuning into our music selection from their androids whilst training at the gym. It is an amazing fun system to play with.”
Thursday, May 9- 2013 @ 11:29 UAE local time (GMT+4) Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of Mediaquest FZ LLC.