This new service is powered by inter-touch, a leading provider of fast, convenient, reliable and secure wired and wireless Broadband connectivity and applications to the business travellers across Asia Pacific, China, the Middle East, Africa and Europe.
Grand Hyatt Muscat prides itself on being able to offer its guests with all necessary facilities and services from high-tech to luxury to allow them to continue to conduct business within the comfort of their rooms.
Mr Munir Ahmed, General Manager at the Grand Hyatt Muscat said, “The installation of the Broadband wireless solutions in our 280 Deluxe guestrooms is needed by today’s corporate travelers or discerning vacationers. We are seeing an increased number of international clients utilising the business facilities of the hotel, and we are delighted to work with inter-touch to provide customer support and look forward to a stronger working relationship with them”.
Access to the service outside the guestrooms is via a cost effective pre-paid card. To use the service, the guest simply switches on their wireless Internet enabled laptop computer and opens their Internet browser. They are immediately presented with a “Welcome” screen and simply key in the user name and password printed on the pre-paid card.
The inter-touch service supports the major Virtual Private Networks (VPN’s) used by corporations around the world, providing business travellers secure access to their corporate networks. Customer support is also available toll-free 24 hours a day, 7 days a week.
Tickkee Young, Chief Operating Officer of inter-touch, said, “inter-touch is delighted to have partnered with Grand Hyatt Muscat to provide sophisticated wired and wireless internet services tailored to meet the specific needs of hotel and its corporate clients.”
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