Intergraph’s public safety and security incident management software supports police, fire, and emergency response agency operations throughout the 648-square mile capital city of Amman by providing seamless incident response for its nearly two million residents. It also provides command-level viewing required for coordinated response during multi-agency and multi-incident emergencies and the planned expansion to a nationwide security system.
The homeland security initiative includes the deployment of Intergraph public safety and security incident management software at the Jordan Central Command & Communication Center as well as at eight regional facilities throughout Amman, Jordan. The Intergraph software, which was converted to Arabic for the implementation, has been used to successfully manage a daily average of 14,000 calls for emergency service.
In future phases of the project, Intergraph will deploy Intergraph’s automated vehicle location capabilities to enhance the daily operational procedures conducted by law enforcement agencies. The Intergraph public safety and security solution will also include advanced, comprehensive access control and video assessment capabilities for Jordan’s critical infrastructure enabling security personnel to quickly view and determine the location of an incident, analyze threat assessment and choose the appropriate response resources. Additionally, the Intergraph system will provide a comprehensive security overview of areas of operations, as well as real time information regarding designated units’ related activities.
“Intergraph’s proven public safety and security solutions are the foundation of our national unified emergency response system,” said an unnamed source involved in the project. “The system is already demonstrating the reliability and scalability needed to serve our citizens.”
“Integrated, scalable incident management solutions are essential in today’s complex national security environment,” said Jeff Vining, Gartner vice president and research analyst for government, homeland security and law enforcement. “The ability to geospatially detect, display and quickly respond to incidents is the foundation of any homeland security initiative.”
“Countries around the world face increasing security challenges and require interoperable public safety and security solutions that promote information sharing across multiple jurisdictions and scale as needed to help promote national security,” said John K. Graham, president, Intergraph Security, Government & Infrastructure. “Intergraph public safety and security solutions meet these requirements and also provide the ability to create and organize vast amounts of data for faster threat assessment and emergency incident response. We are honored to support Jordan’s efforts to save lives, protect property and critical infrastructure throughout the kingdom.”
Intergraph currently supports the efforts of several national public safety and security customers including A.S.T.R.I.D. (the government-owned communications provider for all Belgian public safety organizations), FiReControl (England’s national fire and rescue emergency response infrastructure), the German Federal Police, the Hungarian Border Guard, and New Zealand Police and New Zealand Fire.
Intergraph is the leading global provider of public safety and security emergency incident response, reporting, analysis and records management solutions. One in 12 people in the world is protected by Intergraph public safety and security solutions. Intergraph solutions protect the largest and most complex cities and government installations in the world.
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