It is a nine part training programme that is conducted in stages, over a period of two years. The three day training session was held at the Intermarkets office in the Seef district.
The training was conducted by Mr. Jonathan Lavender who is the Training & Development Manager for the network and attended by nine account managers & executives. The first day of training focused on developing leadership skills, whereas day two covered the analytical and problem solving skills and the last day provided the attendees with a key insight on presentation skills.
Sharing his thoughts on the importance of such trainings, Rami El-Khalil the General Manager of Intermarkets, Bahrain said:
“Learning & educating oneself is a never ending process. You can be the best in the industry or in your specific field but you will always have something new you can learn about or an advanced skill you can add to enhance your level of services. Training is a part of the groups’ culture, so even though we hire the best talent in the market, we always encourage them to add to their knowledge and enhance their skills which enable them to cope with the market demands and continuous growth at the agency.”
Adding further, Rami shared plans for the future of the agency by saying:
“We have grown from strength to strength in a very short period of time. Since our inception, almost three years ago, we have successfully won some of the most prestigious accounts in the market and we have also seen success in having them as our strong client partners. This is all thanks to the hard work of the team who dedicate themselves to the goal of ultimate client satisfaction at each and every level in the agency. With the ever increasing business, we are already looking into adding new talent to the existing team so that the clients are serviced with a holistic approach setting a new benchmark in communication solutions.”
The three day program included various exercises, the focus of which were team work, involving group discussions and activities. The attendees’ knowledge was tested by giving them tasks to ensure the course was well understood. On the last day, feedback was accumulated on how the training made a difference to each individual attendee’s working methods. The cumulative feedback was that it helped them develop an additional and modified skill set that has real application in their day to day functioning with the clients. It was also stated that the training gave the attendees a chance to evaluate their own performance so far and learn new methods of handling their day to day work.
Thursday, July 24- 2008 @ 13:51 UAE local time (GMT+4) Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of Mediaquest FZ LLC.