The program’s early stages will cover Lebanon and certain North African countries.
“Water is one of the most important natural resources that these countries can leverage in the region,” says Michel S. Chalhoub, CEO of the ISIS Group, “and managing this resource properly is becoming increasingly critical for several economic sectors in the region.” Although infrastructure has proven to be important to manage this valuable resource, recent studies in Lebanon and North Africa showed that the quality of water management, new methodologies, and standardization in the water cycle are major points in reaching a modern water management process that help both the citizen as a consumer, as well as the originator providing the service.
“Despite the long standing perception in the Middle East that the physical infrastructure is what makes it or breaks it in water resource management, we are finding that the lack of consistent process to manage information and to build capabilities is a number one reason for substandard results in this region” said Veronique Pascal of Copernic, program manager on this multi-year initiative.
The two partners set-up a start-up organization entrusted with the mission of putting in place the quality processes, operations, staff & engineering competencies, and technology to reach that goal.
“The knowledge management solution that we are developing with Copernic consists of modernizing work processes and technologies to help engineers from various countries collaborate, use the system, and learn from it,” says Chalhoub.
The implementation team at ISIS who worked on this projects indicated that building such a solution today requires the use of the latest internet technologies to ensure speed, ease of information access, and sound decision-making, yet without compromising security. Engineers at ISIS with professional experience in various fields including information technology and internet consulting, described the program as a “unique way to insert quality standards in a natural and non-intrusive manner in the engineer’s daily life.” This drive for quality is particularly important in our local culture and work style.
To ensure participation from local businesses, government and educational institutions, ISIS and Copernic animated seminars that were attended by several professionals, educators and government officials in the field of water resource management in the region.
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