Alissa Universal Motors, the official agent of Isuzu Motors in Riyadh, won the Gold Award for after-sales services in the Middle East and the Gulf; it was presented by Isuzu Middle East to its distinguished agents. Mr. Hiroshi Sakai presented the award to the representative of the company in a big ceremony organized at Grand Hyatt Dubai.
Alissa Universal Motors also achieved first place prize in the “Grand Prix” awards, and were nominated to compete in the next “Grand Prix” Prize which will be held during November 2014 in Tokyo, Japan, where the company will represent the Kingdom by competing against other organizations from 80 countries.
Gerry Samrout, The General Manager of Alissa Universal Motor, explained that the company winning these prestigious awards is a confirmation of the success of its plans to offer products and services that achieve customers’ satisfaction.
“We have worked over the years to provide the best services to our valued customers, particularly in sales and after-sales services utilizing the skilled technicians in the company’s maintenance centers, which in return achieve the highest levels of satisfaction. This approach made us accomplish successive achievements and win prestigious prizes, and I consider each award a reflection of the culmination efforts of every member of our team,“ Mr. Samrout added on.
Alissa Universal Motors operates the largest Isuzu center for trucks maintenance in the Middle East, which confirms the company’s leadership and its interest in extending its influence in the automotive and maintenance sector given the customers’ confidence in Alissa various services that are characterized by the professionalism and extensive experience since 1985 in the Saudi market as the official distributor of Isuzu Motors.
Alissa Universal Motors operate under the umbrella of The National General Automotive Co. (NAT), a subsidiary of Abdullatif Alissa Holding Group, and enjoys a long experience and a leading position in the Saudi auto sector, since it’s one of the company’s that specializes providing solutions for commercial transportations, that includes the provision of compact cars, trucks, and heavy duty trucks, in competitive prices through its strategic partnership with Isuzu Motors International since 1985.
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