ITQAN’s(tm) new e-solution allows TII to capture strategic knowledge at the heart of the organization to streamline client management procedures, improve the quality of financial service and reduce the risks associated with missing steps or mis-information. This has been achieved by developing a state of the art web based system for managing its communication channels.
Mr Fadi A. Darwish, ITQAN’s(tm) CEO said, “This is a good day for Islamic Investors. The Web based system that we have implemented was very much needed to integrate the various channels of communications, such as paper, fax and email, with the Knowledge Management system. In short, we’ve e-enabled them. Islamic investment has totally jumped into the new
The International Investor (TII) is a Kuwaiti shareholding company that was formed in 1992 by institutional and private investors. TII was listed on the Kuwait Stock Exchange in 1996 and subsequently on other regional stock exchanges. As a premier wholesale Islamic investment bank, TII provides
entrepreneurs, corporates, asset managers and distributors of financial services with the expertise, knowledge and tools to efficiently access the fast-expanding Islamic market.
The ITQAN(tm) e-solutions allows the bank to improve their service to Islamic investors in five ways:* Establishing a permanent presence in all the key markets of the Middle East, North Africa region;
Remaining at the forefront of the fast-growing Islamic capital market by providing its clients with superior financial and investment solutions;
Focusing on activities where TII can add value by tapping their
distinctive core competencies, primarily their Islamic structuring expertise and their knowledge of the Islamic market;
Identifying and realizing prospective business opportunities in a
proactive, creative and innovative manner;
Working with their shareholders, clients, business allies and staff in a partnership of mutual respect and trust.
Mr Ihab M. Sahili, ITQAN’s(tm) general manager of e-solutions said, “This was a large undertaking. TII were looking for an indexing application with multiple functionality. The clever part of our e-solution is it’s ability to receive and interpret fax communications, intellectualise their content, and turn that into real knowledge that can be used over TII’s new web servers.”
ITQAN’s(tm) e-solutions has multiple functionality that is often desired by organizations, including:
Index all incoming faxes in the branch offices.
Maintain a centralized contact database to be used by the indexing clerks.
Export the indexed faxes to a central Knowledge Management System.
Provide the required security to the exported faxes.
Notify the users with the new incoming faxes by predefined emails.
Facility to index Paper documents as well as faxes.
Provide a thin, browser-based client.
Provide an application that is capable of scanning documents from any compliant scanner and upload the resulting image to the developed system for indexing.
Provide a modular scalable design.
Online help for users.
This project represents a strategic leap for ITQAN(tm), as it is the first successful implementation of their regional expansion outside their home, and highly successful operations in the United Arab Emirates. ITQAN(tm) now offer custom made solutions and e-solutions off-the-shelf for public and private enterprise through the Middle East and North Africa region.
Mr Darwish commented, “From our start as an Abu Dhabi computer company in 1984 we have grown to offer complete e-solutions throughout the seven Emirates. It as the next logical step to take our state of the art solutions to the region.”
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