iTRACS’ Physical Layer Manager software assists organizations in adopting the best practices recommended in the IT Infrastructure Library (ITIL) configuration management database (CMDB) guidelines.
An organizational ITIL rollout requires precise information on the position and status of network devices to avoid network security vulnerabilities and resource underutilization; Physical Layer Manager efficiently and effectively facilitates this by automatically detecting the specific location of all physical devices within a network, and updating the database accordingly whenever changes are made.
The program combines four modules: iTRACS iDiscover; iTRACS Virtual Wiring Closet; iTRACS PBX; and iTRACS Software Development Kit.
“We are observing a trend across all industries of focusing too much on tools that monitor the status of various network parameters such as packet flow and application stability while ignoring Layer 1. The ITIL CMDB guidelines will hopefully improve physical layer management at all organizations; iTRACS is contributing to the cause through iTRACS Physical Layer Manager, which can utilize four optional modules to better enable ITIL integration in corporate CMDBs,”
said Saket Subramaniam, Regional Sales Director, iTRACS Middle East.
iTRACS is encouraging the implementation of IT Infrastructure Library configuration management database guidelines across all industries.
These guidelines address the physical aspects of networks based on best practices found in ITIL, a set of concepts and techniques for managing IT infrastructure, development, and operations.
iTRACS Physical Layer Manager effectively and economically integrates ITIL CMDB concepts through its four combined modules.
The iTRACS iDiscover component automatically detects the physical location of end devices, while iTRACS Virtual Wiring Closet provides an elevation interface to facilitate faster and simpler navigation and management of cabinets, racks, and patching.
iTRACS PBX detects PBX configuration changes; the last module, the iTRACS Software Development Kit, enables the integration of iTRACS solutions into other in-house, network, or third-party application management tools to acquire a clearer overview of the entire first layer.
iTRACS provides enterprise software that enables organizations to establish and manage best practices for changes within a data centre or network infrastructure so that executives can strategically direct, deploy and manage their facilities, networking, and operations personnel and assets.
Based in Chicago, Illinois, the company manages sales offices in the US; UAE; the UK; and Singapore, and distribution partners throughout the UK; Europe; Middle East; Africa; Asia; and Australia. iTRACS currently offers three main product and service categories: data centre management, network management, and structured cabling.
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