Pink Elephant has a 14 year history of presenting its IT Service Management Conference and Exhibition annually in North America.
The conference promotes excellence in IT Management best practices and features case studies and information sessions presented by a variety of IT practitioners – including those from Fortune 500 Companies – as well as the organization’s consultants. Past event keynotes include Christopher Gardner who inspired the Will Smith movieThe Pursuit of Happyness and veteran Apollo 13 astronaut, James Lovell.
This conference shall feature similar content and focus on IT governance and IT Service Management best practices, tools and strategies. Panel discussions will also be led by authors of the IT Infrastructure Library (ITIL®) V3 books, along with several of Pink Elephant’s most senior executives and consultants.
Additionally, upon the requirements of the itSMF-Gulf, the conference also features free 1-on-1 Consulting Sessions of 60 minutes duration with one of the key speakers on a topic of the attendee’s choice, for a team of up to 15 professionals to discuss any problem or a scenario. For these sessions they may bring in any project plans, examples of reports, documents etc. As time slots are limited, itSMF has secured guaranteed timeslots for its members to avail this unique opportunity.
itSMF Gulf chairman, Mr. Feras Abou quoted “In my capacity as chairman and on behalf of the Gulf itSMF chapter, we welcome this IT Service Management Conference hosted by Pink Elephant, a world-class ITIL educator. Knowledge transfer is vital on the topic of ITSM as it is on the minds of academics, executives and government officials. This event shall provide outstanding education and knowledge dissemination to help increase the intellectual capital of this region.”
According to Pink Elephant President, David Ratcliffe, the conference will be a vital forum for senior IT managers to learn about global best practices, “Good IT practices are universal in nature and IT professionals everywhere can gain valuable insights from opportunities like this to share and learn,” he says. “There are large, important IT hubs all over UAE, so it makes sense to bring this conference to the region. We’re excited about this opportunity and look forward to growing our partnership with TISS.”
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