The multi-language, multi-location recruitment initiative will help the bank to select candidates for two graduate intake programmes: a two-year international management programme, for the future leaders of six business functions in the bank, and a one-year fast-track programme for relationship managers in local countries.
“To help us become the world’s best international bank, we want to recruit graduates from different backgrounds who have the potential to be great future people, product and thought leaders and who can deliver great customer service,” said Eden Britt, Head of Talent Acquisition for Consumer Banking at Standard Chartered.
Greg Barber, Head of MA and Graduate Talent Acquisition at Standard Chartered, said, “Kenexa’s global capability will help us to reduce our hiring costs, improve our recruitment process and ensure that we achieve greater consistency over the quality of the candidates we hire. Through their research and leadership work in emerging markets, they have a great understanding of which applicants are likely to be the best fit for our business. Their service will also help us to provide an improved recruitment experience for candidates.”
Kenexa will recruit around 300 candidates per year for the bank’s International Graduate programme, which aims to develop future leaders in the consumer banking, wholesale banking, finance, human resources, corporate real estate services and group internal audit functions.
“Our strategic focus is to continue our growth in Asia, Africa and the Middle East,” said Greg Barber. “Kenexa will help us to appoint top level graduates who can work in international teams in these exciting and high growth markets. This programme is a springboard to becoming a future leader of the bank.”
A further 200 graduates will be recruited for the fast-track consumer banking programme.
“Frontline leaders are critical to the success of consumer banking,” said Britt. “Kenexa will help us to recruit local undergraduates who will become ‘bankers’ in their own country. We’re looking for relationship builders who can empathise and engage with customers and lead teams. They will become the face of the bank in their local community.”
For each intake programme, candidates apply online through the bank’s website. They undertake online assessments including logical and numerical reasoning tests and personality profiling. Kenexa analyses the results of these assessments and conducts an initial telephone screening interview. A shortlist of qualified candidates is then passed back to the bank for the final stage of the process, which usually includes a face-to-face interview, further assessments and group exercises.
Amanda Wu, Operations Director at Kenexa, said, “The challenge of hiring graduates is that on the surface they all have great qualifications and there is little to distinguish between them. Our role is to help Standard Chartered to identify who the best candidates are and, at the same time, to save the bank time, effort and money in its recruitment.”
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