Omantel ‘Makasib’ Loyalty Program met resounding success since its launch last November with the number of lines crossing 500,000 in less than six months. With ‘Makasib’ Program, customers has the opportunity to benefit from a wide range of rewards by exchange points with usage of any Omantel mobile, fixed line, or Internet services.
Commenting on the success of the Program, Usama Ahmed Al Rawas, Loyalty and Communications Manager at Omantel Consumer Unit, said, “Since its launch, Makasib Loyalty Program has earned customers’ trust due to the real value and the different experience provided to them. The program contributed to enhancing our customers experience and we are happy to see the large number of lines who jointed ‘ Makasib’ Program over this short period.”
Since the beginning, we have been very keen on making ‘Makasib’ the best reward program in the market in terms of idea, the method of subscription and the type of rewards given when redeeming the points.
Customers can then redeem these points for free on-net and international calls, free on-net and International SMS, free mobile broadband usage, bill discounts, free Hayyak credit in addition to cash vouchers from partners in the country such as Lulu hypermarkets in the different parts of the Sultanate. They can also use the points with outlets such as Mother Care, Next, Claire, Mac, Milano, Path & Body shop and many others.
Enriching the service with offers.
Makasib Program comes in line with the company’s strategy to offer its customers with unmatched customer experience. To this end, Omantel launched a promotion offer last May on World Cup 2014. Two subscribers won free trip to Brazil to watch one of the games live at the stadium. The cover includes the cost of travel tickets, game ticket and stay for four days.
Commenting on the scheme, Ali bin Amer al Mashiakhi, the first winner of the trip, said, “I would like to thank Makasib Program for providing me with the opportunity to watch the dame live. I consider this award the best for me as Omantel costumers. I am really impressed by the many benefits and value added services provided by Omantel to its customers. These high quality and unique customer experience created strong mutual confidence between Omantel and its subscribers.”
“I believe that Makasib is one of the best points program in the market. I always advise my friends to join the Program to benefit from its benefits and rewards. I wish to see more programs that are similar from Omantel in the future,” he added.
Khalid Salim, the second winner of the trip commented by saying: “I would like to thank Omantel for giving us this life opportunity to attend the biggest event in the world, I love football and the best thing I have done is when I joined Makasib and won this ticket. Thank Omantel for Makasib.”
Omantel is the pioneer provider of leading edge telecommunications services in the Sultanate of Oman connecting individuals, enterprises and government across the country through a state-of-the-art network… Omantel is listed on the Muscat Stock Market and trades under the name OTL.OM.
For more information
Muna al Ma’amari
Press and Media Manager
Tel # 0096824242743
Email: [email protected]
Tuesday, June 17- 2014 @ 12:42 UAE local time (GMT+4) Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of Mediaquest FZ LLC.