The new service provides guests with immediate 24 hour access to the world of Rotana Hotels by simply dialling local Toll Free numbers in the UAE, Bahrain, Kuwait, Saudi Arabia and Qatar.
Commenting on the announcement, Daniel Hajjar, Vice President Sales & Marketing for Rotana Hotels said: “We continually evaluate new development in technology with a view to enhance customer satisfaction. In this instance, the investment will further ease the way in which our guests can contact our reservations departments or reserve a table in their favourite restaurant.”
The Toll Free numbers are extremely simple to use, based on the latest Interactive Voice Response (IVR) systems.
With its enviable reputation for its high standards in Food and Beverage operations, together with its many “signature” venues, Rotana Hotels sees this latest facility as raising further the regional benchmark in quality of service.
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