The Customers Council of the Roads and Transport Authority (RTA) has discussed in its 48th gathering the reality of RTA’s diverse services with scores of residents of Hor Al Anz in Dubai, along with the means of improving these services for the benefit of Dubai residents and tourists with a view to enhancing the high profile of the Emirate at the local, regional and international level.
The gathering, which was hosted at the private Majlis of Eisa Bu Humaid, included the chairperson and members of RTA Customers Council and a host of CEOs, Directors and Managers of the RTA, with the aim of discussing ways and means of boosting communication with the public through private and popular majalis in the Emirate of Dubai.
Ahmed Hashim Bahrozyan, Chairperson of RTA Customers Council, started the gathering by thanking Eisa Bu Humaid for hosting this session in his private majlis and commended this initiative as it adds to the corporate responsibility of the RTA towards community members and broadens the existing partnerships between the two parties.
Bahrozyan reiterated RTA’s unwavering commitment to continuously communicate with various community spectrums, be it individuals or organizations, to heed to their views, ideas, suggestions, complaints and difficulties experienced in their daily life in all matters of relevance to RTA services in terms of mass transit means, infrastructure and other vital services.
The chairperson and members of RTA Customers Council listened to a variety of complaints, suggestions and ideas presented by the audience as regards RTA services and public transport means spanning the metro, public buses and marine transit means.
Among the ideas and suggestions made by attendants was constructing a pedestrian bridge across Zabeel Street in the direction of the World Trade Center due to the intense activities seen by the Center, particularly during international conventions and exhibitions.
Attendants also called for intensifying awareness campaigns oriented to taxi drivers in Dubai in order to enhance the image of the Emirate globally, and increasing the number of buses and taxis operating at Al Khawaneej 1, 2 and 3 especially in the internal roads. One of the attendants suggested providing exits to alternative roads at Murdif due to the intense traffic movement in the area.
“The RTA attaches utmost importance to boosting the communication channels with all spectrums of the community as it considers the public a strategic partner since the RTA had been established to offer services to them, be it citizens, residents, visitors or tourists,” said Bahrozyan.
Eisa Bu Humaid expressed his deep thanks and appreciation to the relentless endeavours of the RTA towards providing handy services to customers. He also commended the practice of hosting RTA customer council gatherings in popular and private majalis as this step would further cement the cooperation between various agencies of the RTA and all community segments.
Bu Humaid concluded by suggesting naming streets of Jumeirah area after prominent national personalities in a show of recognition to what they have contributed to the nation and citizens in various fields.
Saturday, July 5- 2014 @ 9:12 UAE local time (GMT+4) Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of Mediaquest FZ LLC.