Zawya brand has been developed keeping in view the total convenience for our customer in terms of product range, location, competitive price , layout including look and feel of our store and above all the highest level of hygiene standards which is the core essence of the food retail business.
We have recently launched a very professional Home delivery service with full infrastructure support including temperature controlled vehicle, dedicated call center with highly trained professional staff to ensure that our customer gets the best service for the entire process of ordering to physical delivery of their goods right at their door step.
Customer can call to our call center number 800 Zawya( 92992) and we ensure to deliver within 45 minutes from the time the customer has placed the order with us. We have got a tremendous positive feedback from our customers who have experienced our delivery service so far. It is our constant endeavor to track each customer order with an utmost care to ensure that we delivery the right product at a right place within our committed time of delivery.
Zawya opened its first branch by the end of the year 2010, followed by second store at Al Manara area alongside of Shaikh Zayed road, third store in Discovery Gardens and fourth at Al Tawun Area Sharjah and more recently we have now opened our 5th store on Al Ittihad Sharjah – Dubai road. This branch will also start serving the customers 24×7 very soon.
We have a 5 years development plan to open 90 stores to spread our network of supermarkets and convenience stores across UAE. Our next upcoming store location will be in Abu hail Dubai. This store is scheduled to be opened by October 2011, followed by our biggest ‘A category store’ at Black Square shopping Mall – Ajman, wherein Fit out work has already started in a total area of 16000 sqft including supermarket and back store area.
Zawya benefits a very strong stability and in house support from the Al Ghurair family who has diversified business in several sectors including Banking, manufacturing, construction and retail. This chain of supermarkets is owned by Saif Abdulla Al Ghurair group of companies.
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