HE the Minister of Labor, Engineer Adel bin Mohammed Al Faqih visited yesterday Mobily’s Female Contact Center in Jeddah. He was received by Engineer Khalid Al Kaf, MD and CEO of Mobily and by a number of executive leadership in the company.
At the beginning of the visit, His Excellency the Minister took a tour on the departments and contents of the Female’s Contact Center and listened to a thorough explanation about the center and how female employees perform their work easily and conveniently in an easy process which takes into account the women’s nature and the suitability of their work as being compliant to the Islamic terms and conditions.
From his part, Engineer Khalid Al Kaf explained the role played by Mobily toward the female community through the provision of all necessary means to create a distinctive and convenient work environment suits the nature of women and meet their requirements. He added that Mobily already recruited more than 700 Saudi woman and about 320 of them work in customer service.
Subsequently a brief explanation on the customers service representatives program for women to operate from home, which was launched by Mobily and seeks to overcome all the difficulties hindering women to get engaged in the labor market through providing the possibility of working from their homes
The Minister of Labor was briefed on Mobily’s program to train the girls on the maintenance of mobiles and HE sponsored earlier the graduation of the first batch of this program, which witnessed 400 girls given a way to the labor market in collaboration with the National Institute Specialist Training for Women in Jeddah, and this program is targeting to train 1,000 Saudi girls on the programming and maintenance of mobile phones over the next three years. This is the first batch of 400 girls nominated by charity associations and social institutions and centers in Jeddah and the neighboring provinces.
Mobily is keen on empowering female employees to work in different sections taking into account the suitability to their nature and privacy. They are currently working in different sections like collection, companies, customer care, quality control, social communication, technical support, work from home and contact center 1100.
Monday, August 25- 2014 @ 16:39 UAE local time (GMT+4) Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of Mediaquest FZ LLC.