Organisation upped communications and saved 80% on Internet costs and substantially increased productivity

Toyo/ENPPI optimises communications with Polycom

: Tuesday, March 18 - 2014 @ 10:59

Toyo/ENPPI (Engineering for the Petroleum & Process Industries), a joint venture between Toyo, the Japanese engineering giant, and ENPPI, one of the Middle East’s leading engineering organisations, has deployed Polycom High definition (HD) Video Conferencing solution in Cairo and Alexandria to enable faster communications between its two sites and reduce Internet costs.

As a joint venture, Toyo/ENPPI has to work with and consult teams in Egypt (Cairo and Alexandria), India (Mumbai) and Japan (Tokyo). In addition, the management and team at the joint venture also had to collaborate with several suppliers around the globe. This made communication essential and critical.

According to Mohammed Al-Desouky, IT Manager at Toyo/ENPPI JV, “Most of our services are cloud hosted. So we needed a solution that would optimise bandwidth use and enable our own VoIP systems to integrate with the new communications system and accept/send calls to mobile phones not just over the Internet but also on the GSM voice network.”

Al-Desouky said Toyo/ENPPI picked Polycom as the most favourable brand because it satisfied all its business and technical needs. He added, “Arkan’s pre-sales team knew and understood our needs and provided the right solution for us to implement. I was given strong pre-sales and technical support from Arkan and FVC. It was important for us to have strong vender support with such a critical system.”

Polycom HDX Video Conferencing units provided the Toyo/ENPPI project team the ability to communicate using half the bandwidth other brands needed for the same quality settings. This enabled the team to switch its office Internet lease from SDSL to ADSL, which saved the company over 80% of its annual Internet cost.

“The new system has met all our goals, from establishing reliable and efficient video/audio conferencing communications to minimising our Internet costs,” added Al-Desouky. “The entire system is managed by one person on site at each office.”

In addition to saving 80% of its Internet cost, the team at Toyo/ENPPI also enjoy an indirect saving in the reduced man-hour loss in other non-visual communications like email and telephone.

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Tuesday, March 18- 2014 @ 10:59 UAE local time (GMT+4) Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of Mediaquest FZ LLC.

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