Wavetec announced the launch of WaveSphere, a complete customer digital eco system, at Gitex Technology Week 2013 being held at World Trade Center, Dubai, UAE.
We at Wavetec believe in creating customer experiences while we innovate. Today managing the customer experience while waiting to be served is as important as getting a quick service.
WaveSphere is a concept that provides unmatched customer experiences and offers a range of customer touch points that strategically Organize, Engage and Measure the customers’ entire journey from the point it enters the service area to the point when the customer leaves.
• Organize – Wavetec’s Queue Management System.
• Engage – Donatello – Digital Signage Solution.
• Measure – Opinion – Plus Customer Feedback Unit.
It is designed to create a competitive edge, provide functional brilliance, generate more business and create a whole customer experience. With Wavesphere we want to bring the concept of personalized service, as customer is not a number.
Monday, November 4- 2013 @ 6:16 UAE local time (GMT+4) Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of Mediaquest FZ LLC.