The visiting delegation – led by Shaik Umar, Center Director (M.E.), IDA Singapore met with senior Dubai eGovernment officials and shared Singapore’s electronic governance experience and highlighted factors that have made them one of the most advanced eGovernments in the world. The IDA officials also highly appreciated Dubai’s eGovernance infrastructure, especially the quality and range of eServices provided.
During the meeting, the Singaporean officials were shown a comprehensive presentation on Dubai eGovernment, which focused on its history, its 2,000 plus eServices, the various systems and processes, and the technology and quality standards that have been adopted.
“Meeting Dubai eGovernment officials gave us an excellent opportunity to get an in-depth understanding of Dubai’s electronic governance framework, which is among the most advanced eGovernance systems in the Middle East. Our visit also facilitated the exchange of knowledge and experience, which we believe will be crucial in helping Singapore achieve its iGov2010 vision of becoming an integrated government that delights customers and connects citizens through infocomm,”
said Shaik Umar.
Moza Al Akraf, Acting Director of eServices, Dubai eGovernment, said: “Dubai and Singapore both have a robust and well-established electronic governance set up that has significantly eased the lives of its residents and citizens by improving the accessibility of government information and services. This visit by IDA officials served as an ideal platform for us to learn from each other’s electronic governance experience as both Dubai and Singapore press ahead with our visions of creating knowledge-based digital societies.”
The strategic goal of the Infocomm Development Authority of Singapore is to cultivate a vibrant and competitive infocomm industry in Singapore – one that attracts foreign investment and sustains long-term GDP growth through innovative infocomm technology development, deployment and usage in Singapore – in order to enhance the global economic competitiveness of Singapore. IDA seeks to achieve this objective in its roles as the infocomm industry champion, the national infocomm master-planner and developer, and the Government CIO.
Through Dubai eGovernment’s comprehensive web portal www.dubai.ae, citizens, residents, visitors and businesses can access more than 2,000 electronic services, including payment of Municipality fees, applying for visas for relatives, renewing health cards, company registration, RTA fine payment among others.
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