Microsoft Gulf and Dubai-based flydubai have announced that the airline has begun using a Windows 8 application at Dubai International airport Terminal 2 to facilitate passenger check-in. The app reduces the process to only two minutes per passenger.
Alex Mackenzie, flydubai’s Senior Vice President Airport Services, said, “We are constantly looking for new ways to provide our customers with the best possible travel experience and we were really delighted to have had this opportunity to work with Microsoft to develop this new tablet-based App. We are confident this new product will help make our customers’ journeys easier. We are grateful to Microsoft for their partnership in developing the App, which will help us reduce peak waiting times at check in for our customers at Dubai airport.”
The App runs on a touch-enabled tablet that connects to the airline’s backend services and is integrated with a passport scanner and printer. The Windows App aims to ease the process of check-in for passengers by allowing staff to scan passenger information, assign seats and issue boarding passes on the spot.
Michael Mansour, Directors of Apps and Innovation at Microsoft Gulf, said, “At Microsoft, we’re committed to helping customers do more through our technology innovation. Travel is one of the fastest growing industries in the region. It is under increasing pressure to deliver improved quality of service while tackling productivity and workforce shortage challenges. The Windows 8 App developed for flydubai is a regional first, enabling staff to check-in passengers on-the-go. The flydubai App is an excellent example of how Windows 8 enables organizations to do more based on the software’s operational flexibility and features.”
More information about how organizations are turning to Microsoft technology is available on the Microsoft Customer Spotlight newsroom.
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Since launching its operations in 2009, flydubai has created a network of more than 70 destinations in 35 countries and has a fleet of 36 new aircraft.
Tuesday, July 8- 2014 @ 14:52 UAE local time (GMT+4) Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of Mediaquest FZ LLC.