Zain, the leading telecommunications company in Kuwait, recently held this year’s second quarterly honoring lunch event to a number of its outstanding authorized service providers for value added services to recognize their performance during the second quarter of 2014.
Zain recognized the performance of its outstanding VAS partners during the event as part of the company’s ‘Al Awael’ program to highlight the exceptional efforts of its VAS partners. The recognition was based on several key indicators: ‘Bluetech’ came first in Zain net revenue, ‘Media Phone Plus’ ranked first for achieving Zain’s bulk SMS revenues, ‘ITG’ ranked first in the RBT performance, as well as ‘Concept’ for having the best technical support team. Those companies’ efforts were reflected in Zain’s competitive and excelling value added services that offers the company’s customers with the best quality services.
The company stressed that it is keen on organizing this honoring event every quarter to allow its authorized partners to compete fairly with one another and drive more efficiency when offering the best services and products to Zain customers who are considered Kuwait’s biggest family of subscribers.
Zain’s Value Added Services Director, Nadia Al Saif, commented by saying: “Zain enjoys the leadership position in the local telecommunications market today, and our partners play a very significant role in achieving this successful position. Their efforts in the second quarter of 2014 contributed in providing an array of services to our customers, and this is critical to the company’s overall strategy to enhance the customer experience and achieve superior customer satisfaction.”
Zain considers its authorized partners an integral and crucial part of its overall success and a significant element of the company’s leading position. Zain encourages VAS partners to maintain their performance and continue offering the best services and products to its customer base, the largest in the country.
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