In a glittering gala dinner and VIP event held at the Crowne Plaza ballroom on 14 May, Universal Travel has unveiled an extensive brand overhaul together with a suite of tailor-made outbound and inbound travel services for travelers visiting Oman, or for residents wanting a tailored travel experience anywhere in the world.
Established in 1991, Universal Travel& Tourism Agencies is a premier IATA accredited Omani travel firm offering a vast range travel services from the Sultanate. This year marks 23 years of providing clients with a world of travel solutions, and the re-brand represents a new commitment to local and international clients to deliver the very best of Oman, and to provide an end-to-end travel and leisure solution for tourists, business travelers and VIP clients.
Ali Abdul Khaliq Ibrahim, CEO of Universal Travel commented on the milestone.
He said, “At Universal, our motto has always been to bring the universe within reach to our customers. Over the past 23 years, our agency has become a leading member of the Omani travel industry bringing innovative options to a select group of upmarket customers and a name to be reckoned with. With centrally located offices all across Oman, we have become a truly dynamic company specializing in providing personalized services of our clients’ travel requirements, down to the last detail. As we embark on the journey forward, we have all our partners to thank and especially our clients who place their trust in us to make their journeys memorable.”
He also mentioned. “With the brand revamp, we aim to capture the look and feel of their international vision and customer service direction. In addition to our seven existing offices, we are also planning to expand presence through outlets in South Ghubrah, Muscat Grand Mall, Duqm and a 24-hour branch in Muscat International Airport – giving our clients easier access to luxury travel solutions.In the age of extensive online services, as we proceed to meet the ever-changing needs of the global traveller, our promise to create a tailored, hassle-free travel experience is what resonates best with our clients who return to us every time they embark on exploring a different part of the world.”
Universal provides a vast range of travel services to meet all types of travel needs and requirements – be it business or leisure. In addition to outbound travel that encapsulates group escorted coach tours , customized itineraries, budget and luxury holidays, cruise and rail vacations, religious journeys and medical retreats, the Company also provides transfer services, visa information and assistance, cargo and logistical support among several other tailored services.
In addition to outbound travel, Universal Travel considers it a top priority to promote the Sultanate as one of the best holiday destinations in the Middle East as well as a growing economy. The Company has created special inbound initiatives to create global awareness about Oman’s breath-taking beauty and encourage travelers to explore the stunning landscapes that the region is blessed with. Spanning from Dhow cruises and dolphin watching to frankincense trails and dune bashing – Universal Travels also offer specially designed packages which focus on showing the residents of Oman parts of their country they may have not yet explored.
Universal Travel also provide their clients with an array of unique offerings such a medical tourism, whereby the company can provide door-to-door medical transport and a quick-response air ambulance in the case of emergency. Furthermore, they also specialize in organising total experiential tours for VIP and Corporate clients, bringing service standards to the next level within the Omani travel industry.
The Universal Travel brand is a part of the Al Jazeera Investment Group, a multi-sector Omani consortium that owns over 20 companies operating across the country. Universal Travel has evolved over the years to be a key player in the travel trade within the Sultanate of Oman. They have seven strategically located service outlets in CBD, Ruwi, Al Khuwair, Sohar, Sur, Salalah as well as Muscat International Airport.
Thursday, May 15- 2014 @ 16:46 UAE local time (GMT+4) Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of Mediaquest FZ LLC.