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Know Your Customers & Client Interviewing Skills

: Tuesday, April 15 - 2014 @ 09:00
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Date(s) - April 15,2014
9:00 am - 5:00 pm



Knowing your customer is the best way to prevent money laundering. And the entire money laundering compliance program is built upon acquiring such knowledge.

Course Description
Find out how you and your institution can understand customers’ activities and patterns of behavior, and the most effective ways to flag suspicions to management.

Who Should Attend
Customer relationship officers and front liners, Brokers, Sales officers, Account managers, Back office operations

Learning Outcomes
»» Obligation to identify customers
»» Identification and verification of customers information
»» Workshop: role plays on techniques to interview customers
»» Basic elements of complete customer profile
»» Risk based approach
»» How to classify customer risks
»» Red flag for suspicious activities of new customers

How You Will Learn
Case studies and interactive discussions.

Event E-mail: [email protected]

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Tuesday, April 15- 2014 @ 9:00 UAE local time (GMT+4) Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of Mediaquest FZ LLC.

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