Eng. Hussain Nasser Lootah, Director General of Dubai Municipality has issued a decision to form a working team to improve services related to housing fee in the emirate of Dubai.
The move is aimed to implement the initiative launched by His Highness Sheikh Hamdan bin Mohammed, Crown Prince of Dubai and Chairman of the Executive Council to improve government services in the Emirate of Dubai, as well as to meet the requirements of nomination for Hamdan bin Mohammed Smart Government Award.
The team includes Syed Ismail al-Hashemi, head of public revenues in finance department as president, Abdulla Hashim, head of housing and markets revenues as vice-president and a number of officials from relevant departments.
The team will prepare and develop plans and programs needed to improve the procedures for applications of the registration and modification of housing fees data and study the procedures to register and modify housing data and develop indicators to measure the performance of the integrated processes related to providing service to customers.
The team will also conduct necessary surveys of satisfaction before and after the enhancement procedures in accordance with the requirements and standards of the Dubai model to improve government services in the Emirate of Dubai.