Amana Capital receives ‘Customer Service Excellence 2013’ award
Amana Capital, a specialized provider of online trading services, has been recognized with the award of ‘Customer Services Excellence 2013’ at the 5th Saudi Money Expo and Conference that was held on the 9th and 10th of November in Jeddah and organized by StayConnected.
The award is testament to the quality of services that Amana Capital continues to deliver to clients in the Middle East and beyond including professional traders, institutions, and broker-dealers. Through Amana Capital’s online trading platform, clients can access international financial markets from any location and trade currencies, precious metals, energies, and stock indices.
“The award for Amana Capital is a great tribute to the group’s continued dedication to serve the needs of the trading community in the MENA region and deliver innovative services that position us as leaders in the industry,” said Mr. Ahmad Khatib, Chief Executive Officer of Amana Capital.
The 5th Saudi Money Exhibition and Conference Awards were decided based on a survey collected over the past months that polls independent traders from all over the MENA region about their trading experiences including their overall customer service satisfaction.
In addition, SouqelMal.com (http://www.souqelmal.com), the firm’s leading Arabic financial portal, received the “Best Arabic Financial Portal 2013” Award. This acknowledgment is a reflection of the trust placed the trading community for its objective and value-added approach to making better trading decisions. “SouqelMal.com offers its visitors daily analysis, analytical and financial tools, and webinars, among other things, and promises to deliver ongoing educational solutions for the Arabic trader,” said Mr. Mohammed AlKhedr, General Manager of SouqElMal.com.
Among the team members of Amana Capital, Mr, Ahmad Khatib, Mr. Mohammed Ashemimry and Mr. Ziad Melhem, were personally recognized by Prince Saif Al Islam bin Saud Bin Abdelazziz, Stay Connected’s Chairman, with a “Certificate of Appreciation” in recognition of their substantial contribution to the success of the 5th Saudi Money Exhibition and Conference.
These awards and recognitions come on top of Amana Capital receiving seven other Awards in the past three years. Amana Capital has been named Best Financial Derivative Provider 2011, Most Transparent FX Broker 2011, Best Standard Forex Broker 2011, Fastest Growing Broker 2011, Most Transparent FX Broker 2012, Best Retail FX Provider 2012 and Best Regional FX Broker 2013.