As part of its on-going commitment to offer outstanding customer service, Volkswagen Middle East has launched a new smartphone application, the Volkswagen Service App, a reliable and smart assistant on the road, for customers across the GCC and near east. Available in English and Arabic on both Google Android and Apple platforms, the application can also be found on www.volkswagen-me.com providing instant access to a wealth of information including the location of service centres and dealers, contact information, routes, exciting offers and much more.
With customer’s peace-of-mind at the core of its development, the Volkswagen Service App offers comprehensive services such as roadside assistance during a breakdown or accident. It will help customers locate the nearest workshops, or emergency services, and contact Volkswagen roadside assistance to reach their location. It also has an Accident Report function, which enables customers to create their own reports with sketches, pictures and witness insights.
Thomas Milz, Managing Director, Volkswagen Middle East, explains: “The Volkswagen brand has become synonymous with service excellence owing to our commitment to provide superior German engineering, value of ownership, and offer peace of mind to our customers. We have now extended our service philosophy into an app, which in line with our customer needs today, empowers them to access vital information and assistance on the go. At the same time they can enjoy the many personalised features on the app.”
The Volkswagen Service App also includes many handy and fun features including a dictionary of dashboard warning lights, park place reminder and timer, a function to book test drives, a translator and a travelogue to chart important trips and journeys.
Public Relations Manager
Volkswagen Middle East
Tel: +971 4 293 6773