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by Ali Nehme
Publicis Media Middle East


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5 industries AI is transforming today

February 20, 2017 12:16 pm

Many industries are being transformed by AI. Some, more than others. (Image: Alamy)

* Self-driving vehicles have been in the news for a few years now and Uber is now trialling driverless cars alongside Google and Tesla

* Service jobs are expected to change dramatically, with 35 million service robots estimated to replace jobs by 2018

* Although healthcare automation may be replacing jobs, it is also saving lives

 

Artificial intelligence (AI) is already changing the way we live, in more ways than we can imagine, and on a day-to-day manner.

It has been speculated for a while that the time will come when many jobs are lost to AI machines and that it may be sooner rather than later.

The Guardian reported back in September 2016 that “Robots will eliminate 6 per cent of all US jobs by 2021”. In turn, The Economist told us that whilst the US will find that half of its workforce will struggle to battle more efficient AI-led design that will eventually usurp such positions.

At 47 per cent, Great Britain finds itself at a considerably lower figure of 35 per cent of roles, largely due to the higher level of creative roles which artificial intelligence is unlikely to be able to replace in the shorter term.

Which sectors will face significant change and disruption?

Transportation

Self-driving vehicles have been in the news for a few years now and Uber is now trialling driverless cars alongside Google and Tesla. This is one area where there is definitely some competition and that continue to improve.
 

(3 reasons why MENA is not ready for Tesla)

 

Hospitality

Service jobs are expected to change dramatically, with 35 million service robots estimated to replace jobs by 2018. Workers such as wait staff, cashiers and kitchen staff could well see positions automated soon.

Healthcare

Although healthcare automation may be replacing jobs, it is also saving lives. With more efficient and accurate machinery enabled by AI, levels of error in vital research such as cancer can lead to much lower occurrences of false negatives, or in some cases, zero.
 

(Humans 2.0: Evolving into a connected world)

 

Retail

Customer service as a whole is seeing rapid change in transaction processing. Shop checkouts that have been replaced with automated systems have increased by 15 per cent, according to Foley Retail Consulting.

Entertainment

The prevalence of social media and its potential for interaction changes how entertainment is delivered, and there is a much greater scope for interaction within it.

Augmented reality is also a key factor in where the general trend is headed, with the game being played with the human mind, but without player inputs such as controls – these are mapped out by the AI.

 

(The factory of tomorrow: Merging the real and virtual worlds)

 

Smart technology is everywhere, and has found its way into many of the gadgets in popular use, such as mobile phones, televisions, and even everyday kitchen appliances.

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AMEinfo Staff
By AMEinfo Staff
AMEinfo staff members report business news and views from across the Middle East and North Africa region, and analyse global events impacting the region today.