Omantel, the leading provider of integrated telecommunication services in the Sultanate, has taken a number of steps to improve the home broadband service that is provided through ADSL and FTTH technologies. Among these steps were the recent speed upgrade that benefitted more than 90% of the customers, simplifying the procedures for applying for the service as well as enabling customers to change their packages electronically through the Company’s website.
The demand on fixed broadband service has recently witnessed a considerable growth with the number of subscribers crossing 100,000. Omantel Home Broadband service enjoys the highest share in the market with more than 60% of the total number of home broadband customers; thanks to the reliability, high speeds, unlimited usage this unique service offers. Multiple users in the same home can share the service through the Wi-Fi which is easily activated once the Router is on.
“No doubt that Omantel Home Broadband service has become the first choice for fixed broadband users in the Sultanate ; thanks to its reliability , unlimited usage and high speeds, said al Shadli Al Abdul Salam, Senior Manager , Product Development at Omantel Consumer Unit.
“As the case with any fixed service, the provisioning of the service is subject to several technical considerations. Omantel seeks to eliminate the difficulties either through the rapid network expansion and development by installing neighbourhood exchanges named “MSANs” or through facilitating the easy application for the service. Our customers can now apply for the service electronically through the internet without the need to visit any of our outlets. Once the application is received, our technicians will contact the customer to fix a date for connecting the service. Moreover, our existing subscribers can now easily upgrade their packages through Omantel website, he added.
‘The major improvements introduced by Omantel to the Home Broadband service have yielded well with the number of subscribers growing remarkably. Omantel is committed to providing its customer with innovative services and supporting the efforts made by the government to shift to the knowledge-based economy which rely mainly on the use of internet and e-services, he concluded.
Omantel is the pioneer provider of leading edge telecommunications services in the Sultanate of Oman connecting individuals, enterprises and government across the country through a state-of-the-art network. By offering an unmatched range of innovative products and after-sales service, Omantel is the market leader. We serve our customers nationwide through online channels, shops and distributors. Omantel is listed on the Muscat Stock Market and trades under the name OTL.OM. For more information, please visit our website www.omantel.om, meet us in one of our shops or call 1234.