Zain, the leading telecommunications company in Kuwait, recently held its quarterly honoring lunch event to a number of its authorized service providers for value added services to recognize their outstanding performance during the first quarter of 2014.
During the event, Zain acknowledged the outstanding performance of these partners based on several key indicators. ‘Media Phone Plus’, ‘Mada for Value Added Services’, ‘Beecell’, ‘ITG’, and ‘Isys’ came first in terms of meeting the target achievement of Zain’s value-added services revenues, in addition to ‘ITG’ who ranked first in the overall performance and ‘Isys’ who came first in terms of receiving the least amount of complaints. VAS partners’ efforts were reflected in their eagerness to exert maximum efforts to ensure the upgrading of value-added services that Zain offers to its customers, which directly strengthens Zain’s plans and operations.
This event takes place every quarter, allowing distributors to compete fairly with one another and drive more efficiency when offering the best services and products to Zain customers.
Zain’s Value Added Services Director, Nadia Al Saif, commented by saying: “Our partners play a very significant role in Zain’s success and leadership in the market. Their consistency and efficiency in providing excellent services for Zain’s customers is critical to the company’s overall focus on enhancing the customer experience to a new level.”
The company provides various value added services content on the users’ mobile and smart phones, from news services and online games to email and messaging services. Zain’s latest and unmatched value added services include the latest Mobile Applications, Mobile Health, Mobile Education, Mobile Advertising, Mobile Payment, and Mobile TV streaming. These services are presented to all mobile users and are available at the company’s authorized distributors, who are sparing no efforts in maintaining the highest quality standards.
Zain considers its distributors an integral and crucial part of its success and a significant element of the company’s leading position. Zain encourages distributors to maintain their performance and continue offering the best services and products to its loyal customers.
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