Zain, the leading telecommunications company in Kuwait, reinforced its leadership position in the country’s telecom sector by completely revamping its Metro Mall branch in Farwaniyah. The latest re-opening brings the total number of branches operated by Zain to over 80, the highest number in Kuwait, which is in line with the company’s ambition to conscientiously serve the largest customer base in the country.
The newly revamped branch is set to maintain Zain’s high standard of customer service and convenience, while offering the latest in devices, accessories, packages, promotions, and advice.
Ahmad Al Kandari, Zain’s Sales Director, said, “Zain constantly looks at ways to improve the retail experience for its customers, including providing them with the convenience of finding a branch wherever they go. The revamping of the Metro Mall branch is further evidence of our commitment to giving customers what they want right where they are. Through our wide branch network covering all of Kuwait, our customers can benefit from easy access to the variety of services and products we offer and our expansion strategy has focused on developing deeper in-roads into the residential and commercial areas customers most require our services.”
Al Kandari continued, “Zain’s customer base is the largest in Kuwait, and we are keen to provide them with the best services and promotions, which are on par with international standards. Zain’s successful distribution channel through our own branches as well as authorized dealers, allows us to process customers’ requests and concerns quickly and efficiently.”
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