Sandvine provides Etisalat with innovative solutions to take customer experience to next level
Sandvine, a provider of intelligent broadband network solutions for fixed and mobile operators, announced that it has received a multi-million dollar follow-on order for current customer, Etisalat, a leading communications service provider in the UAE and Sandvine customer since 2006. This order represents Etisalat’s ongoing commitment to innovation and providing subscribers with a superior Internet experience.
“As one of the world’s leading telecommunications operators, we are focused on providing a superior broadband experience to our customers,” said Haitham Abdulrazzak, CTO Etisalat. “It is imperative we have a best-in-class solution that allows us to successfully continue down the path of innovation and maintain our position as market leaders.”
With the order, Etisalat has expanded its deployment of Sandvine’s best-in-class technology and solutions, including Network Analytics, Fairshare Traffic Management, Network Protection and Usage Management. The order is part of a planned multi-year, multi-phased project and will cover Etisalat’s leading fixed and mobile networks, including FTTH and LTE technologies.
“We are proud to call Etisalat UAE a customer. They are thought-leaders in their industry and continue to exhibit exceptional commitment to customer experience and service innovation,” said Dave Caputo, Sandvine’s CEO.
The UAE is home of the world’s most ambitious plans to create smart cities by relying on innovation and creativity. Etisalat is a pioneer and leader in the telecommunications industry. With a footprint that spans across more than 15 countries, Etisalat was seeking ways to improve quality of service, enhance customer experience and gain visibility into their networks.
“Sandvine’s solutions support a variety of innovative service plans. Using Sandvine’s solutions, like Network Analytics and Usage Management, gives us unprecedented insight into our networks, allows us to take action on subscribers’ quality of experience, and develop unique service plans to meet their needs,” said Esmaeel Al Hammadi, VP Network Development, Etisalat.
Sandvine’s market-leading business intelligence products help operators understand current and future trends in subscriber experience and network resource utilization so operators can proactively decide where to allocate resources and make incremental network investments. Sandvine’s traffic optimization products use network data to apply business rules that protect subscribers’ quality of experience under all network conditions.
Sandvine’s success with both existing and new customers globally has led industry analyst Infonetics to identify the company as the leader in its field.
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