Majlis Jafza stresses on the critical importance of Smart Government
05/06/2014 12:14 pm EDT


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Jebel Ali Free Zone (Jafza), the flagship Free Zone operation of Economic Zones World (EZW), has once again emphasized on the need for Smart Government for achieving Dubai’s vision to be among the world’s top economic hubs at Majlis Jafza 2014, held yesterday (June 03) in JW Marriott Marquis, Dubai.

Majlis Jafza is an annual partners’ meet organised by Jafza with the key strategic partners who provide services to Jafza customers. The objective is to address key topics relating to improving service quality and to enhance communication and collaboration among all entities to provide exceptional experience to customers and investors in Jafza and Dubai at large.

The key feature of Majlis Jafza 2014 included a panel discussion on “The Smart Government – Vision and Implementation” which was attended by HE Sami Al Qamzi, Director General, Department of Economic Development, Dubai; Ahmad Julfar, Group CEO of Etisalat and Salma Ali Saif Bin Hareb, CEO of Economic Zones World, the parent organization of Jafza. The panel discussion was moderated by Marwan Al Hal of Dubai TV.

HE Hisham Abdullah Al Shirawi,Chairman, Economic Zones World, in his welcome note emphasised on the critical importance of “Smart Government”, a key initiative launched by His Highness Sheikh Mohammad Bin Rashid Al Maktoum, Vice President and Prime Minister of UAE and Ruler of Dubai last year to achieve the UAE’s vision to be among the world’s finest countries by 2021 while establishing Dubai as a top global business hub.

Al Shirawi said: “To become the most favoured investment destination in the world we should be in a position to provide investors all the services required to establish and start business operation at the fastest and the most seamless way, preferably on the touch of a button. To make this possible we must have smart government in place that thrives on the strength of technology and the collaboration between different service providers to give investors experience far exceeding all their expectations, not only in terms of ease of doing business but also sustainability. We must work hand in hand to achieve our leadership’s vision to become number ONE in the world.”

Salma Hareb commenting on the theme of the event said: “Smart Government is all about empowerment at all levels by making the best use of modern technologies particularly ICT to deliver public services to citizens and business partners most efficiently. We must use technology to foster growth in services, use innovation and new applications to make services more cost efficient while creating a business environment that promotes productive economy.”

The panel discussion took up various points and issues including the pace of eTransformation within government organisations, the provision for high quality electronic services through innovative delivery channels viz. internet, mobile phones and kiosks besides