Abu Dhabi Motors wins Rolls-Royce ‘2013 – Global Dealer of the Year’ award
Abu Dhabi Motors, the sole Dealer for Rolls-Royce Motor Cars in Abu Dhabi and Al Ain, wins the Global Dealer of the Year Award for 2013 and further improves on its 2012 successes.
Rolls-Royce Motorcars held its annual Global Dealer Conference at the Emirates Palace Hotel for the first time in the Middle East, on 19 and 20 February 2014. At a glittering award ceremony, Abu Dhabi Motors repeated its 2012 achievement by being awarded the Global Dealer of the Year for 2013, edging out Beverly Hills, London, Beijing and Moscow for the title as prestigious recognition of its sales and parts performance as well as high Aftersales standards.
Abu Dhabi Motors achieved a sales growth of 23% over 2012 which ensured it was the Global Sales Leader of Rolls-Royce cars in 2013.
In addition, Abu Dhabi Motors was honoured for being the bestselling Global Bespoke Dealer in 2013, a title it has claimed as its own for the fifth consecutive year, boasting the richest bespoke specifications and creating several unique vehicles to meet the sophisticated requirements of their customers in the UAE. Brand Manager Kadhim Al Helli is regarded as a specialist in conceptualizing unique, one-off cars that are hand-crafted in the home of Rolls-Royce in Goodwood, England by Bespoke artisans whom are masters of their craft. Several Bespoke concepts were commissioned for Abu Dhabi last year of which the most notable were the Ghawwass, Home of Rolls-Royce edition and the Eco.
Several new concepts will be finding their way to Abu Dhabi during the course of 2014 to ensure the companies successes in Bespoke will continue.
The Rolls-Royce dealer Awards programme is one of the most sought after recognitions within the company and is a celebration of the brand’s successes over the past year which awards the best performing dealers for their professionalism, commitment and dedication to the brand as well as their applied systems and processes in sales and after sales. Designed to ensure top class customer experiences, improve operational standards and reward sales successes, the awards honoured Abu Dhabi Motors for the pivotal role it has played in contributing to the increasing global success of the Rolls-Royce brand.
Arno Husselmann, General Manager of Abu Dhabi Motors expressed his appreciation of the awards by thanking the employees of Abu Dhabi Motors who worked with passion and dedication to achieve these best in world results. “We sold the most Rolls-Royce’s in the world last year, achieved the highest bespoke sales, sold the most parts, were awarded the Aftersales Dealer of the Year, and our Brand Manager won the top Brand Manager award, thereby ensuring we have now won 11 Global Awards in the 11 years we have been representing the brand. This makes us the most successful Rolls-Royce Dealer in the World, a position we are very proud to be in and one we respect, by seeking continuous improvement in every aspect of the business. It is a great accomplishment to continuously perform to the standards that we achieve and highlights the UAE’s appetite for exclusivity and individuality in the ultra-luxury segment. We are grateful for the continuous support we receive from our many loyal and new customers.”
“Our results are proof that the investments our owners made in people and facilities, by having the world’s largest showroom and a dedicated Aftersales facility, our extensive investments in the training of staff and having the most sophisticated tooling and diagnostic equipment, were sound decisions and an in-depth understanding of the requirements of the Abu Dhabi Market. Given our successful track record over the past years, considering we have the best people, a fantastic product range and the best infrastructure in place gives me confidence that we will deliver further growth for the brand over the coming years. We will continuously build on this “Culture of Excellence” which is synonymous with Abu Dhabi Motors and one which the Rolls Royce brand demands.”
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