UAE maintains its first global ranking in getting electricity
In a new global achievement, the UAE, represented by Dubai Electricity and Water Authority (DEWA), has maintained its first global ranking, for the second consecutive year, with scores of 100% in all Getting Electricity indicators in the World Bank’s Doing Business 2019 report.
The report measures the ease of doing business in 190 economies around the world.
“This new global achievement reflects the vision of the wise leadership of His Highness Sheikh Khalifa bin Zayed Al Nahyan, President of the UAE; His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and His Highness Sheikh Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Supreme Commander of the UAE Armed Forces. Our leadership anticipate the future and adopt innovation to enhance sustainability of development in all sectors. This is done through ambitious initiatives and sustainable development projects that support the objectives of the UAE Centennial 2071, which outlines a roadmap for long-term government work and the path for a brighter future for generations to come. The strategy aims to make the UAE the best country in the world,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.
“We dedicate this global achievement to His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, whose vision and resolve guide us in our journey to be number one in all international competitiveness indicators. His Highness once said, “We have the determination, we have the talent, and we have the resources. Being Number One suits our nation.”
Sustaining the number one position in getting electricity for the second consecutive year with scores of 100%, as well as our joint efforts with other government departments on their business areas, have contributed to the UAE achieving 11th position globally compared to the 21st position in 2018. We have made this exceptional global achievement because we believe that innovation is a priority for the development of our services and initiatives, and the basis for our strategies and action plans. We adopt innovation as a key tool for continuous improvement and development to enhance DEWA’s competitiveness,” said Al Tayer.
In an unprecedented accomplishment, DEWA achieved 100% in all criteria of the Getting Electricity indicator in the World Bank’s Doing Business 2019 report. DEWA achieved 100% in all criteria, this includes achieving 100% in the procedures required to obtain an electricity connection and making it easier for customers. DEWA also achieved 100% in the time required, by reducing the time needed for electricity connections.
In a move that boosts Dubai’s economy, DEWA has also waived the connection costs and security deposit for industrial and commercial projects requiring loads of up to 150 kilowatts, resulting in a score of 100% as well. In the reliability and transparency of tariffs indicator, DEWA also achieved 100%. DEWA achieved very competitive results in global benchmarking. It achieved the lowest customer minutes lost per year (CML) in the world of 2.68 CML, compared to 15 minutes in Europe.
Al Tayer commended the contractors and consultants who actively participated in DEWA’s innovation labs and seminars and played a key role in suggesting development initiatives and making recommendations for continuous improvements that facilitate and accelerate the mechanism of access to electricity services, in accordance with the highest international standards and practices. This contributed to launching DEWA’s Al Namoos service in December 2014.
“Today’s achievement is an addition to DEWA’s remarkable accomplishments. DEWA has achieved very competitive results in its global benchmarking, surpassing major European and American utilities. It reduced losses from electricity transmission and distribution networks to 3.3% compared to 6-7% in the US and Europe; and water network losses were reduced to 7.1% compared to 15% in North America. DEWA has succeeded in enhancing the efficiency of fuel use to approximately 90%, while improving production efficiency by 28.87% between 2006 and 2017.
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